Policies and Procedures

WELCOME BACK

The Tampa Bay History Center reopened to the public on Monday, June 1 at 10 a.m. in adherence to health and safety recommendations outlined by the Centers for Disease Control, and following recommendations on reopening from the American Alliance of Museums.

“We understand the historic nature of this pandemic and the dramatic effect it has had locally and across the nation,” said History Center President and CEO C.J. Roberts. “We also understand the importance of sharing our community’s stories, how learning about our common past can help to inform both the present and our future. We’re proud to continue that mission.”

In addition to limiting capacity in galleries and theater presentations, all of the History Center’s Visitor Services Associates and front-of-house staff are required to wear protective equipment while interacting with the public, ticket purchases are currently online only, and a regular schedule for cleaning and disinfecting high-traffic areas has been implemented.

Per CDC guidelines, those who are not fully vaccinated must continue to wear face coverings while inside the History Center. If you do not have a face covering, a Visitor Services Associate can provide one for you.

Gallery capacity will be limited. Timed-entry tickets should be purchased in advance. Click here to purchase tickets.

Visitors are encouraged to call ahead or check the History Center’s website prior to visiting for up-to-date information and announcements.

While some of the History Center’s educational programs remain on hold, the museum has expanded its online offerings. Lesson plans and activities for teachers and students, virtual tours of recent exhibits, artifact spotlights and more are available on the History Center’s website at tampabayhistorycenter.org/museum-at-home/ and social media channels while in-person programming is paused. 

Columbia Cafe at the History Center is also open daily from 10 a.m. until 11 p.m. featuring a streamlined menu and new social distancing practices. Tables at the indoor/outdoor restaurant will be socially distanced and staff will wear masks and follow state and local hygiene guidelines for the safety of customers. The bar will be closed. Guests are not required to wear masks but are requested to observe social distancing guidelines as well.

When You Arrive

  • We encourage all guests to practice social distancing, and utilize sanitation stations throughout the History Center.
  • Per CDC guidelines, those who are not fully vaccinated must continue to wear face coverings while inside the History Center.

  • Capacity in the History Center’s galleries and store will be limited to encourage social distancing.
  • Capacity in our theater spaces will also be limited for each screening.
  • Timed-entry tickets can be purchased in advance. Click here to purchase tickets.

Ticketing and Payments

Gallery capacity will be limited. Therefore, timed-entry tickets are available for advance purchase online. Purchasing tickets in advance is the best way to ensure prompt entry. Click here to purchase tickets.

While You Visit

  • We ask all guests to practice social distancing and utilize sanitation stations throughout the History Center.
  • Per CDC guidelines, those who are not fully vaccinated must continue to wear face coverings while inside the History Center.
  • History Center staff will clean and disinfect high-traffic areas on an hourly basis.
  • Capacity in the galleries, theaters and museum store will be limited. We ask for patience and understanding as we adhere to these mandated limits.
  • Group visits will also be limited. Larger groups may be divided into smaller cohorts to ensure distancing guidelines.
  • A digital gallery guide will be available via your personal handheld device. Just ask a Visitor Services Associate about how to access it.

Parking

  • Parking is located at various city-owned and private lots and garages surrounding the History Center or take the streetcar for free to the History Center.
  • Valet parking is not available at this time. We encourage you to review local traffic conditions and parking options prior to your visit.

Frequently Asked Questions

How do I purchase tickets?

Capacity in the galleries will be limited. Click here to purchase timed-entry tickets. If you have not purchased advance tickets, a Visitor Services Associate can assist you, pending current capacity. Note that you may be asked to wait for the next available time slot.

Is the Columbia Cafe open?

Columbia Cafe at the History Center is now open daily from 11 a.m. to 10 p.m. with a streamlined menu and new social distancing practices. Tables at the indoor/outdoor restaurant will be socially distanced and staff will wear masks and follow state and local hygiene guidelines for the safety of customers. The bar will be closed. Guests are not required to wear masks but are requested to observe social distancing guidelines as well.

I'd like to book a group visit or field trip to the History Center. Who should I contact?

Please note that during this phased reopening, capacity for group visits will be limited. Visit our group tours page or contact Brian Buttafuoco at bbuttafuoco@tampabayhistorycenter.org for questions about booking a group visit.

Are masks required?

Per CDC guidelines, those who are not fully vaccinated must continue to wear face coverings while inside the History Center.

Do you have masks available for purchase?

If you do not have a face covering, a Visitor Services Associate can provide one for you.

How will my membership to the History Center be affected as a result of COVID-19?

Annual memberships will be automatically extended for the amount of time the Center was closed – about 2.5 months. No action will be required on your part.

Do you have online resources for at-home learning?

Yes, please visit our Museum at Home page.

LOCATION

801 Water Street, Tampa, Fl 33602
Tampa Riverwalk

CONTACT

Phone: 813.228.0097
Email: info@tampabayhistorycenter.org

BUSINESS HOURS

Open daily, 10 a.m. until 5 p.m.

Galleries are closed on Thanksgiving and Christmas, and open until 3 p.m. on Christmas and New Year’s Eve.

Have any questions for us? Please get in touch!

801 Water Street, Tampa, FL 33602

ADA Site Compliance-Accessibility Policy

Accessibility Policy